What personal data do we store?
To shop online from us at j-krause.com, we require the following information:
Name + surname
Why do we use your personal data?
We register your personal details for the purpose of delivering the goods to you.
Furthermore, we will use your personal data to serve you with personalized information, ads, promotions, recommendations, rating services etc. Clients will also receive invitations for upcoming events, competitions and customer surveys.
How do we use your personal data?
We will only use personal data obtained directly from you when you combined with information you share with us by using our services. For example when you add a product as your favourite or make a purchase and/or a return or claim. If acts of non-compliance to the J.KRAUSE.COM Terms & Conditions or suspected fraudulent behaviour is detected, we will use your personal data, such as your email and Member id in order to contact you and take action.
Personalisation comes through analyzing and predicting aspects concerning your interests, preferences, behavior etc., by making use of a combination of data derived from previous purchase orders and data retreived through cookies and other tracing technologies.
We use e-mail communication to reach out to you but also, where applicable, send notifications to your mobile app, browser and/or through available social media messaging services. Customer Service may also use your telephone number as a means to contact you if needed.
Who has access to your personal data?
We may share your personal data within J.KRAUSE whenever necessary to fulfill the intended processing purpose. For the same reason, personal data is also shared with suppliers carrying out certain tasks on our behalf, such as data analytics and marketing content creation. J.KRAUSE is always fully responsible for its suppliers.
Except as explicitly stated herein, we never pass on, sell or swap your data to any third parties.
What is the legal ground to process your personal data?
The use of your personal data to email you offers, style updates, bonus vouchers, birthday offers and special invites to sales and events is based on your consent.
For any other purpose referred to herein, we process your personal data to on the basis of our legitimate interest as a business.
How long do we keep your data?
We keep and continue to process your personal data for as long as necessary to fulfill our contractual obligations.
We will keep your personal data for a longer period of time if there are any legal requirements or if there is an ongoing dispute